Terms of Service

This website is operated by Cathy Penton Atelier. Throughout the site, the terms “we”, “us” and “our” refer to Cathy Penton Atelier. Cathy Penton Atelier offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Cathy Penton Atelier provide goods to you the client. By using our website, you agree to these terms and conditions. These terms and conditions shall apply to any supply of goods by us to you to the exclusion of any other terms. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website.

Our store is hosted on Bigcartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. You will pay us the price for the goods as set on the website.

2. We will supply you with the goods described on the website in accordance with this agreement.

3. We will deliver the goods as specified on the website that you have paid for.

4. Our goods are individually handmade and as such they are subject to the following variations that make them unique and are not considered faults or defects in fact they are considered part of their charm:

a. Size: being a handmade item, the size can vary by +/-10% from the size specified on the website.

b. Colour: the goods are made primarily from natural fibres and dyed using natural pigments. Every effort is made to ensure there is minimal colour variation however natural variation may occur in colour.

c. Fading: Placing goods in direct and continuous sunlight will cause them to fade.

d. Design & Construction: Minor variations may occur.

e. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

You agree not to reproduce, duplicate, copy or exploit any portion of the goods, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Certain goods or services may be available exclusively online through the website. These goods or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right to limit the sales of our goods or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal ,provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You must not transmit any viruses or worms or any code of a destructive nature.

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

A breach or violation of any of the Terms and Conditions will result in an immediate termination of supply of goods.

Questions about the Terms and Conditions should be sent to us via our contact form.